Unique Omnichannel Retail Solution

Chad Collins
Chad Collins, CEO



“Retailers are thinking outside of the distribution center, and are looking to their brick-and-mortar stores to manage inventory for fulfillment in ways formerly limited to the distribution center.”

Today’s customer has ever-higher expectations for purchasing convenience, selection, delivery speed, and adaptability. More options for consumers spell more exceptional complexity for the supply chain. It’s no longer enough to satisfy demand – one must anticipate it, prophesy it, and make smarter, quicker decisions.

At HighJump, they are integrating their proven solutions for the warehouse, transport, and logistics ecosystem with emerging technologies – from around their business and around the world – to build the supply chain of the eventuality. Leveraging advanced cloud technology, the company can help customers ride the wave of data to achieve greater productivity, uncover actionable insights, and sojourn ahead of the curve.

HighJump, a global offerer of supply chain management software, announced recently about its newest solution, HighJump Retail Advantage, for in-store satisfaction. HighJump Retail Advantage assists retailers and grocers optimize accomplishment processes to meet the demands of omnichannel consumers while increasing profitability. It drives the flow of goods from receipt to the back vault, to the store shelf, and replenishment, along with the unmatched versatility to efficiently fulfill orders while estimating a customer’s unique way of doing business.

With HighJump Retail Advantage, consumers have extensive, real-time visibility and command functionality for the entire store operation. The solution seamlessly combines with store point of sale (POS), planograms, order administration, and ERP systems. “Retailers are thinking outside of the distribution center, and are looking to their brick-and-mortar stores to manage inventory for fulfillment in ways formerly limited to the distribution center,” says Ross Elliott, chief strategy officer, HighJump. “HighJump Retail Advantage is different because it takes into account store-specific needs while leveraging the key functionalities used in a warehouse – all with our market-leading adaptability that allows the solution to be configured to any business need.”

One of HighJump’s core solutions is the flexible HighJump Warehouse Advantage warehouse management system (WMS). Owing to the WMS and HighJump Retail Advantage are architecturally related, customers, can deploy the corresponding platform for both dedicated fulfillment center services and in-store fulfillment activities.

Empowered customers’ demands continue to evolve. Your supply chain is challenged to produce a seamless omnichannel experience. One needs a combination of solutions established on a common platform that works together to help accomplish multichannel orders in the most efficient way for both the customer and the organization.

The company has been helping retailers maximize in-store and direct-to-consumer income since before the turn of the millennium. As the ever-changing retail scene has evolved, so has our software, enabling clients to progressively expand their capabilities and deliver an integrated consumer experience across all channels.

A highly adaptable warehouse management system that provides for frequent changes to workflows is no longer an extravagance – it’s a necessity in the world of omnichannel retail. Their process-driven WMS allows clients’ own IT team to administer any adjustments. As new distribution channels appear and others become more popular, their solution prepares customers’ for whatever omnichannel throws their way. The company’s WMS is built to combine with other supply chain technology (EDI systems, eCommerce storefronts, ERP systems, etc.), so customers’ business always presents positive customer experiences regardless of where they associate with the brand.

Lenient retailers are now looking at the retail store as a different source of supply in omnichannel satisfaction. HighJump can help retailers operationalize and optimize in-store comfort and store-to-consumer delivery processes. The company has built a unique set of execution workflows that allow store partners to optimize order picking in the store and track inventory completely in the store. The result is happy customers’ incremental income opportunity and the store-level inventory accuracy expected for omnichannel commerce.